Terms and Conditions of Sale
Boxing Day in July
§FREE Cuisinart Blender & Juicer Combo (item#158040, value $149.99) with qualifying appliance purchase of $1894 or more. Applicable to items ending in 0.00 and 0.99. Excludes items ending in 0.66, 0.77 and 0.88, furniture and electronics. Offer valid July 02 – July 21, 2025. No cash value. Limit one free item with qualifying minimum purchase. In the event you return qualifying item, the free item must accompany your return. If you would like to keep the free item but not the qualifying item, your account will be charged for the value of the free item. Does not apply to previous orders. Prices may vary in-store and online. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
*Up to 30% off Select Furniture & Mattresses: Offer valid July 02 – July 21, 2025. Prices and discounts on select items as marked/advertised. Selection of style, colour, and sizes may vary. Prices may vary in-store and online. Not valid with other offers, past purchases, or promotions. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
*Free Lifestyle Base (Rest 100 item #1563525 or Rest 100 item #1563524) with the purchase of a Queen or King Tempurpedic mattress. Offer valid July 02 – July 21, 2025. Applicable to Tempurpedic queen or king mattresses with prices ending in 0.99. Prices may vary in-store and online. Not valid with other offers, past purchases, or promotions. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
*Buy More, Save More on Kitchen Appliances. Buy 2, save $150. Buy 3, Save $300. Offer valid June 18 – July 21 2025. Offer applicable to Whirlpool, Maytag, KitchenAid, LG, Samsung, Frigidaire Gallery and Frigidaire Professional. Brands cannot be mixed. No duplication of model. Offer excludes items with prices ending in 0.66, 0.77, and 0.88. Does not apply to previous orders. Prices may vary in-store and online. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice. Not valid with other offers, past purchases, or promotions.
*Buy More, Save More on qualifying Bosch Kitchen Appliances. Buy 2, save $300. Buy 3, Save $500. Offer valid June 18 – July 21, 2025. No duplication of model. Offer excludes items with prices ending in 0.66, 0.77, and 0.88. Does not apply to previous orders. Prices may vary in-store and online. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice. Not valid with other offers, past purchases, or promotions.
*$150 OFF Laundry Pairs: Offer valid July 02 – July 21, 2025. Offer applicable to Whirlpool, Maytag, LG, Samsung and Electrolux. Offer excludes items with prices ending in 0.66, 0.77, and 0.88. Selection of style, colour, and sizes may vary. Prices may vary in-store and online. Not valid with other offers, past purchases, or promotions. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
*$500 OFF Bosch Laundry Pairs: Offer valid June 18 – July 21, 2025. Offer excludes items with prices ending in 0.66, 0.77, and 0.88. Selection of style, colour, and sizes may vary. Prices may vary in-store and online. Not valid with other offers, past purchases, or promotions. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
*FREE local delivery (value $99.99) on appliance purchases of $994 or more. Offer valid July 02 - July 21, 2025. Offer applicable to Whirlpool, Maytag, LG, Samsung, Bosch, Frigidaire Gallery, Frigidaire Professional and Electrolux. Offer excludes items with prices ending in 0.66, 0.77, and 0.88. Not valid with other offers, past purchases, or promotions. Prices may vary in-store and online. Dufresne Furniture & Appliances reserves the right to modify or terminate the offer without prior notice.
BRANDON HEY NEIGHBOUR
Enter to Win a “Forbidden Flavours Coffee Roastery Basket.”
(the “Contest”)
Official Contest Rules & Regulations
NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASE DOES NOT ENHANCE CHANCE OF WINNING.
ELIGIBILITY: Dufresne Furniture & Appliances’ “Forbidden Flavours Coffee Roastery Basket. (the “Contest”)” is open to legal residents of Saskatchewan, Ontario, and Manitoba who are of legal age of majority in their jurisdiction of residence at the time of entry. Employees, officers, directors, and agents of TDG Furniture Inc. o/a Dufresne Furniture & Appliances (the “Sponsor”), its parent, subsidiaries, affiliates, or advertising and promotion agencies, and their immediate family members (spouse, parents, grandparents, siblings, and children, and each of their spouses, regardless of where they live) and persons living in the households of each of these individuals, whether related or not, are ineligible to enter or win. The Contest is void in Quebec and where prohibited by law. The Contest is subject to all applicable federal, provincial, and local laws. No purchase is required in order to enter or win the Contest.
ENTRY PERIODS AND DRAWS: Entries will be accepted in accordance with these Official Rules from June 30, 2025, up to and including July 12, 2025. At the end of the Entry Period, a total of 01 prize is available to be won, drawn from eligible entries and, subject to the satisfactory completion by such selected entrant of a skill testing question and declaration of eligibility, such participant drawn shall be declared the winner of the applicable prize in respect of such Entry Period.
HOW TO ENTER: No purchase necessary. Limit one (1) entry per person. Participants can enter the Contest either by signing up for the Dufresne email list by completing the form on Dufresne.ca, by completing the form on Facebook, by requesting an entry form from an in-store sales associate, or by booking an appointment during the Entry Period. All entries must include your first name, your email address, and postal code.
CONDITIONS OF ENTRY: Notwithstanding anything else contained in these Official Rules:
An Entry for the Giveaway must be received by 11:59 pm Central Time (CST) on the final day of the Entry Period to be eligible for the draw.
There is a limit of one (1) entry per household. Any attempt to earn extra entries by using multiple/different identities, contact information, registrations or log-ins, or any other methods, will void all of such participant’s entries and that participant will be disqualified from the Contest draw.
All related expenses incurred in connection with entering the Contest shall be borne solely by the participant (including the costs of any product or financing contract, postage, computer usage fees and internet usage / data fees).
By entering the Contest, participants agree to be bound by the terms of these Official Rules and to the decisions of the Sponsor, which are final and binding.
Participants consent to the collection, use and disclosure by the Sponsor, its affiliates and their respective officers, agents and employees, of their personal information for the purposes of administering the Contest, for compiling statistical and consumer habits and market information and, if consented to on the ballot, for contacting the participant with promotional and/or marketing materials. Although participants may be given the option to receive commercial communications from the Sponsor, participation in the Contest is not dependent upon the participating agreeing to receive communications, and such agreement will not impact a participant’s chance of winning a Prize.
You agree that these Terms are to be considered an agreement made under seal.
SELECTION OF WINNER: Entries received during the Entry Period will be entered into a draw from among all other eligible entries received or entered during such period, to win The Prize, subject to the conditions, and restrictions below. All entries must be received by 11:59PM CST on the final date of the Entry Period to be eligible for the draw. Limit one (1) entry per person/household/address. Odds of winning the Prize will depend on the number of eligible entries received during the Entry Period. The selected entrant will be contacted by email or phone and, in order to be declared the winner, will be required to execute and return a declaration of eligibility within forty-eight (48) hours of date of the draw (or within such longer period as the Sponsor may in its sole discretion allow) and to correctly answer, without assistance of any kind, whether mechanical or otherwise, a time-limited mathematical skill-testing question prior to prize award. If the selected entrant does not return the properly executed documents within the specified time period, is ineligible, fails to correctly answer the skill testing question within the time provided, or cannot or does not comply with these Official Rules, he/she will be disqualified, the Prize will be forfeited and, at Sponsor’s discretion, an alternate entry may be selected from the other entrants for such Prize draw. All entries become the property of the Sponsor and will not be returned. The draw is not merit-based, and entrants will not be selected based on the quality or content of any Letter Entry.
PRIZE: There is a total of (1) $100 Forbidden Flavours gift card, (1) coffee bean package, (1) french press, (1) travel mug (entire package value of $200).
GENERAL CONDITIONS: Entrants agree to be bound by the terms of these Official Rules and to the decisions of the Sponsor which are final and binding. By entering a draw, entrants’ consent to the collection, use and disclosure by the Sponsor, its affiliates and their respective officers, agents and employees, of their personal information for the purposes of administering the Contest, for compiling statistical and consumer habits and market information and, if consented to on the ballot, for contacting the entrant with promotional and/or marketing materials. Acceptance of a prize constitutes permission for the Sponsor and its designees to use the Prize winner’s name, city of residence and likeness for advertising and promotional purposes in any and all media now or hereafter known without any compensation, notification or permission. Neither the Sponsor, its affiliates, their respective directors, officers or employees nor any other person, shall be responsible for lost, late, illegible, incomplete, inaccurate, misdirected, stolen, undelivered, delayed or damaged entries, or lost or stolen entry boxes nor for mechanical, technical, printing, typographical, human, or other errors relating to or in connection with the Contest, including, without limitation, errors or problems which may occur in connection with the administration of the Contest, the processing of entries, the announcement of the Prize, the contacting the selected entrant or in any Contest-related materials. Sponsor reserves the right to terminate the Contest or amend these rules (or any portion thereof) at any time in whole or in part without notice and for any (or no) reason and, if terminated, Sponsor may (but shall not be obligated to), at its discretion, award the Prize for the Entry Period at issue to an entrant drawn from among all eligible, non-suspect entries received during that Entry Period prior to such date of termination, subject to the conditions herein as to the declaration of eligibility and the correct answering of the skill testing question.
The Sponsor reserves the right to publish winner’s first and last name. The Sponsor reserves the right to request a photograph of the winner upon Prize pick-up and use the image on social media, in-store, and on any owned media channels. The winner will be asked to sign a media release form upon pick-up.
Images depicting the prize are for illustrative purposes only and may differ from the actual prize presented to the winner.
OFFICIAL RULES REQUEST: For a copy of these Official Rules, please mail a self-addressed legal size, stamped envelope to: Dufresne Furniture & Appliances’ “Forbidden Flavours Coffee Roastery Basket” Official Rules, 147 Commerce Drive, Winnipeg MB, R3P 1A2.
WINNERS LIST: For the name of the Prize Winners mail a self-addressed stamped envelope to: Dufresne Furniture & Appliances’ “Forbidden Flavours Coffee Roastery Basket” 147 Commerce Drive, Winnipeg MB, R3P 1A2.
ONLINE AND IN-STORE PRICING
Prices shown are for online purchases only. Online and in-store prices may vary.
OUR PRICE GUARANTEE
We are pleased to offer you an excellent price guarantee. If within 30 days of purchase, you find an identical product at a lower price, advertised under the same terms and conditions, in the same Canadian city, Dufresne Furniture and Appliances will refund the difference (excludes clearance, Boxing Day and time specials) by the same method of payment as originally used for initial purchase.
OUTLET BY DUFRESNE
Get the look for less! Outlet products are sold at guaranteed everyday low prices. Items marked Outlet or feature a price with a decimal price of .88 and .66 are excluded from sale or promotional pricing.
CANCELLATIONS, RE-SELECTIONS OR RETURNS (EXCLUDING CUSTOM ORDERS)
You are free to cancel your order (prior to delivery or pick-up) without penalty within 30 days of the purchase date. After 30 days, you may still cancel but a 10% restocking fee will apply. We want you to be happy with your purchase. If you change your mind on your furniture purchase and want to select a different product, you may do so without penalty within 48 hours of receiving your product. You can not exchange appliances or electronics. You can pay an additional delivery fee or pick up the replacement yourself – your choice. We will be happy to transfer your Product Protection Plan and financing to the new order. In the unlikely event you cannot find a suitable replacement, you may return the furniture product within 48 hours of purchase for a refund minus a 10% restocking fee. Product Protection Plan, Delivery Fees, and Financing Administration Fees are non-refundable. We are unable to offer reselections or returns on appliances, electronics, mattresses/box springs, mattress pads or cleaning products. Carekits must be returned unopened to receive store credit.
GETTING YOUR PRODUCT
You may pick up your product from our local warehouse (may be different from store location) or, can choose the convenience of purchasing our professional delivery services (if available in your area).
DELIVERY SERVICE
We provide you with more than just delivery to your home. We will open, assemble, and inspect the product for you. Our delivery teams are careful to protect your product and home during delivery, but we do ask you to read the delivery information section on the inside of your sales folder. If our planned delivery date is not convenient, please contact us to reschedule, allowing at least 48 hours notice. If you need to reschedule within less than 48 hours notice, or if you are not at home when our delivery team arrives, an additional delivery fee will be payable before we reschedule. Of course, you can choose to pick up your product from our warehouse location in your area. The day before delivery, we will call you with a 3-hour time frame during which you can expect our team. The recipient present at time of delivery must be of legal age.
When you order several items, some may be available sooner than others. You can call to arrange pick up or delivery of partial orders, but additional delivery fees will apply.
Our delivery service includes removal of old products you are replacing. For instance, if you purchase a new refrigerator, we will remove the old fridge; if you buy a new sofa, we will remove the old sofa. Our teams move old items out of your home or move the item you are replacing from one room to another. Where appropriate, the item being removed will be left at your curb for removal on the next business day.
GIFT CARDS
Gift Cards are valid toward purchase of merchandise at any Dufresne retail store in Canada. Gift Cards are redeemable in-store only. Gift Cards are not redeemable for cash, and will not be replaced if lost or stolen, in whole or in part. Gift Cards have no implied warranties. Gift Cards cannot be applied to previous purchases. Purchases made using Gift Certificates shall be subject to any additional terms, conditions, limitations or restrictions otherwise applicable to the purchase of such merchandise. Gift Cards cannot be used to make a payment on a credit account. Gift Cards may not be returned or cancelled once issued.
Cancellations, reselections, or returns of merchandise purchased using a Gift Cards will follow Dufresne’s Terms and Conditions applicable to purchases (which are available at any Dufresne in-store location). Returns of purchases made using a Gift Cards will receive a store credit.
Gift Card holders can obtain information about their Gift Cards, including remaining balance, by contacting our Guest Care team at service@dufresne.ca or 1-800-737-3233.
FREE SHIPPING
If you have chosen the Free Shipping option, your purchase will be dropped off immediately inside an accessible entryway to your home, in the manufacturer’s packaging. In case of condo/apartments, your items will be placed in the lobby or designated loading area. Free shipping is not available for evening or weekend appointments or include any service other than drop off. Please contact us if you would like to upgrade to the White Glove Delivery Service. In the event you miss your Free Shipping appointment, you will be charged a $79 fee to reschedule, or pick-up at our Distribution Centre.
ORDER ARRIVAL
When your order arrives, please inspect the product carefully. We will be glad to resolve any issues as soon as possible. You have up to 48 hours after delivery to let us know of any concerns. Simply call us at the applicable number on the sales folder.
When picking up product from our store or warehouse locations, our teams will be happy to help you load the product into your vehicle. You are responsible for securing it for safe delivery to your home. If choosing pick-up, please remember you will be responsible for assembly of all product, In the event you find any defect or damage, you need to report the problem within 48 hours, and return the damaged item to the original pick-up location for resolution.
HOLDING YOUR PRODUCT
We will order the product for you to arrive in time for your requested date. In the event that you need to move your delivery or pick-up date simply contact us and although not guaranteed, we will do our best to accommodate your request. Product will be held for a period of 14 days past your original date. After 14 days your product maybe released and re-ordered (excluding custom order).
POST SALES SERVICE
We stand behind the products we sell and provide in-home and in-shop Product Protection Plan service options for our customers. If you encounter difficulties during the Manufacturer's Warranty or Product Protection Plan coverage periods, please call us immediately at the applicable number on the sales folder. Our service teams will inspect and repair the product. If for some reason we are unable to make a repair, an exchange, or re-selection may be requested from the manufacturer or warranty provider, at their discretion.
100 NIGHT COMFORT GUARANTEE
When you purchase our 100 Night Comfort Guarantee you can exchange your mattress (boxspring excluded) within 100 nights from date of delivery. You must sleep on the mattress for 30 nights before an exchange will be authorized. Complete details are included in your guarantee certificate.
PEACE OF MIND PROMISE
When you purchase an eligible Product Protection Plan and do not use it, the value of the warranty can be used for future purchase of regular priced furniture or bedding valued over $1,000. Details are included in our Peace of Mind Promise Certificate.
CLEARANCE
All clearance product is sold as is and without a manufacturer’s warranty (excluding appliances that come with a 1 year manufacturer’s warranty). We do not allow returns, re-selections, or exchanges of clearance product, and it is not eligible for the 100 Night Comfort Guarantee or 30 Day Price Guarantee.
ACCESSORIES
You have the option to exchange accessories within 48 hours of purchase (no refunds). Product must be returned in original packaging with original sales receipt and price tags. Our accessories constantly change, so if you do not find something upon return, a credit will be placed on your account for future purchase.
PRIVACY
We are committed to respecting your privacy as outlined in our Privacy Policy (found in-store and at http://www.dufresne.ca/pages/privacy-policy). We are committed to keeping you informed about future sales and promotions, specifically customized to your prior purchases with us. If you do not wish to receive communication, please contact our Privacy Officer (at privacy@dufresne.ca, or in writing to Dufresne Furniture & Appliances Inc., 147 Commerce Dr, Winnipeg, MB R3P 1A2 to be removed from our marketing lists. Please note: if you are removed from our lists, we can not offer you the opportunity to participate in customer appreciation sales and promotional offers.
Promo Offers
Promotional offers shown in our website may have conditions noted by an asterisk (*) within the offer. For more information about the conditions which are included, contact us at service@dufresne.ca
THANK YOU
Once again, thank you for choosing Dufresne Furniture & Appliances Inc.