To our valued guests,
As the current situation in our world continues to unfold, your well-being and that of our team members is our top priority. We are committed to keeping you informed of how we’re making changes in response to this unprecedented time. Effective Friday, March 20 we will be taking the following additional measures;
Store Hours and Guest Experience
We continue to adapt and respond to help our communities emerge stronger while continuing to meet the needs of our guests. As such, hours of operation at our stores will be reduced. Please visit Dufresne.ca for specific location details.
On top of increased cleaning and sanitizing measures, we will also begin limiting the number of guests allowed in our store at any given time to ensure social distancing practices can be followed without exception. We want to ensure your visit is as quick and as safe as possible.
At this time, let’s all look out for each other. If you have recently traveled, are not feeling well or experiencing cold or flu-like symptoms, please refrain from visiting our locations. For our teams, we are ensuring that we follow the guidelines communicated by Health Canada to minimize any risks to them or our guests.
In-home service and delivery
If you have an upcoming in-home furniture delivery, our guest care team will be in touch with you soon about delivery options. We have put additional measures in place to keep you and our teams safe. If you prefer to receive your delivery at a later date, we are happy to reschedule to a more suitable time.
We will remain open online. Visit us at Dufresne.ca and shop from the convenience of your home. Our Guest Care team is available via phone and live chat and are prepared to answer any questions and ensure you continue to have the Dufresne experience you know and trust.
As new information becomes available, we are constantly reviewing how we move forward to best support the needs of our guests, while protecting the health and safety of our team members in these uncertain times. We are as committed as ever to providing an exceptional guest experience while adapting to new challenges and we will continue to keep you informed as the situation evolves.
To our guests, thank you for your support and understanding during a rapidly evolving situation.