what we do
Store Principals
As a Store Principal with Dufresne, you have the opportunity to operate your own business with the backing and stability of Canada’s largest privately-owned furniture company. Our Store Principals are entrepreneurial leaders who are passionate about developing a team and making a positive impact in their community. Dufresne provides our Store Principals with the support they need to run a thriving business, including real estate, products, and assistance with marketing and operations.
Sales Professionals
At Dufresne, our Sales Professionals are our guests’ dedicated partner throughout their shopping experience, supporting them in effortlessly making their house a home. They use their expert product knowledge and eye for design to guide our guests in their purchase decision, and put our guests at ease by providing a seamless process from purchase through to delivery. Supported by continuous coaching and development from our store leaders, Sales Professionals are able to pursue their sales goals with energy and drive.
Sales Management
Our Sales Management Team is responsible for driving sales and maximizing the store’s profitability by creating a culture that enhances and maximizes the guest’s shopping experience, while managing the store’s day-to-day operations. They strive to achieve individual targets by converting guest opportunities to realized sales, while also supporting the team by helping to set goals and coaching them to achieve those goals in a fun and collaborative environment that enables success for everyone.
Store Merchandising
The Store Merchandising Team provides support related to visual presentation, warehousing, customer service, and deliveries. Store Merchandisers work closely with work closely with our Home Office team to implement floor plans and visual presentation. Our Warehouse and Transportation professionals are responsible for all store maintenance and product movement, including delivery to our guests’ homes.
Store Administration
At Dufresne, we believe in building lifelong relationships with our guests. Our Store Administration Team ensures that they are always putting the guest first and effectively dealing with any customer service concerns. Our customer service team works tirelessly to ensure that the in-store and after-sales experience runs smoothly for our guests.
dufresne benefits
A commission sales environment, providing unlimited earning potential
Opportunity to earn an additional monthly sales bonus
Comprehensive benefits plan, educational assistance program and excellent employee discounts
Employer-Sponsored Retirement Savings Plan
Opportunities for career growth and continuous development
A collaborative, fun work environment where you are empowered to succeed
see what our people say
"I appreciate the relationships and friendships I have grown since joining the Dufresne team. My support person challenges me and holds me accountable in a fair way, and comes to the table with...read more
Chantal Russell, Store Principal
"I have been with The Dufresne Group since November of 2016, and have been thrilled to work for a company that allows you to grow at the pace you define and supports you...read more
