Dream Star Bedding guarantees the quality and comfort of the Bed-in-a-Box Mattress’ with the promise that if you’re not 100% satisfied within 90 days of purchase you may return the Mattress for a full refund. Please take the time to read over the return guidelines found below.


The Mattress must be in good condition, free of stains, rips, or defects. We recommend the use of a mattress protector with every mattress.



  1. Contact the manufacturer at:

Dream Star Bedding Ltd.
301 Flint Rd. Unit 3. Toronto, ON. M3J 2J2
Ph:  1-877-245-3220  l   Fax: 416-245-1597  l   Email:


  1. Provide the following information:
  • The original receipt;
  • Personal Details such as contact name, address, phone number, and email, and;
  • A photo of the Dream Star Bedding label; not to be confused with the provincial law compliance label
  • A Donation Slip for the mattress from the Charity of your choice.
  1. Once complete, Dufresne will contact you for your refund.

Dream Star Bedding Limited will arrange for the pickup or shipment of the mattress for return.

For any questions regarding this process, please contact Dream Star Bedding’s head office.


Toll free #: 1-877-245-3220 Email: