CANCELLATIONS, RE-SELECTIONS OR RETURNS (EXCLUDING CUSTOM ORDERS*)
You are free to cancel your order (prior to delivery or pick-up) without penalty within 30 days of the purchase date. After 30 days, you may still cancel but a 10% restocking fee will apply. We want you to be happy with your purchase. If you change your mind on your furniture purchase and want to select a different product, you may do so without penalty within 48 hours of receiving your product. You can not exchange appliances. You can pay an additional delivery fee or pick up the replacement yourself – your choice. We will be happy to transfer your Product Protection Plan and financing to the new order. In the unlikely event you cannot find a suitable replacement, you may return the furniture product within 48 hours of purchase for a refund minus a 10% restoking fee. Product Protection Plan, Delivery Fees, and Financing Administration Fees are non-refundable. We are unable to offer reselections or returns on appliances, mattresses/box spring, mattresses pads or cleaning products. Carekits must be returned unopened to receive store credit.